Privacy Policy

Last updated: May 2025

This Privacy Policy describes how Cyberconnect ("we", "us", or "our") collects, uses, and protects the personal information you provide when using our website at cyberconnect.agency and when engaging with our services.

By using our website or services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect information that you voluntarily provide to us when you:

• Fill out a contact or inquiry form on our website
• Send us an email or contact us by other means
• Enter into a service agreement or business relationship with us

This information may include your name, email address, company name, phone number, and any details you share regarding your project or business needs.

We may also automatically collect certain technical data when you visit our website, including your IP address, browser type, pages visited, and time spent on the site. This data is collected via standard server logs and analytics tools and does not identify you personally.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide the services you request
• Communicate with you about your project, proposals, or ongoing work
• Send relevant business communications, including updates or follow-ups
• Improve our website and service quality
• Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal data on the following legal bases:

• Contractual necessity — to perform a contract with you or take steps prior to entering into a contract
• Legitimate interests — to respond to inquiries and conduct our business operations
• Consent — where you have explicitly given consent to a specific use of your data

4. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law. Contact inquiries that do not result in a business relationship are typically deleted within 12 months.

5. Data Sharing

We may share your information with trusted third-party service providers who assist us in operating our website and delivering our services (e.g. email platforms, project management tools). These providers are contractually obligated to handle your data securely and only as instructed by us.

We may also disclose your information where required by law or to protect our legal rights.

6. Cookies

Our website may use cookies and similar tracking technologies to improve user experience and collect analytics data. You can control cookie preferences through your browser settings. Disabling cookies may affect some functionality of the website.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• The right to access the personal data we hold about you
• The right to request correction of inaccurate data
• The right to request deletion of your data
• The right to object to or restrict processing
• The right to data portability
• The right to withdraw consent at any time

To exercise any of these rights, please contact us at hello@cyberconnect.agency. We will respond within 30 days.

8. Data Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. International Transfers

Our operations are based in Warsaw, Poland (EU). If any data is transferred outside the EEA, we ensure appropriate safeguards are in place in accordance with applicable data protection law.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. We encourage you to review this policy periodically.

11. Contact

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Cyberconnect
Email: hello@cyberconnect.agency
Warsaw, Poland